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Ask Rick 047, 01/05/09 & Houston 127,09/05/09
Opening Attachments
When I receive .jpg attachments in Outlook Express mail, using
Windows XP, they are already opened in the text of the message, usually too
large to view. If I attempt to open the attachment it refuses, warning that
there is no program associated available to open it, how can I cure this?
Tony Netherton, by email
You can stop images from appearing in the body of a received email
by going to Tools > Options, select
the Read tab and check the item 'Read all emails in plain text'.
You should be able to
open a jpeg attachment by double-clicking on it but the proper way to do it is
to save the file to a folder on your hard drive. To do that simply right-click
on the attachment icon, select SaveAs and save it a folder of your choosing or
accept the default, which will normally be My Pictures.
To make sure that
jpg/jpeg image files are properly ‘associated’ with your image editing or
viewing program open Windows Explorer and go to Tools > Folder Options >
File Types, scroll down the list to jpg and jpeg, click the Change button and
select your preferred program from the list and click OK.
Run or Save?
I had the message from AVG that 8.5 update to the free security
software was available and thought I had downloaded and installed it, but I
must be honest and confess I don't understand when or why one should click
'Save' or 'Run' etc with these downloads. So I click arbitrarily, as taught by
teenagers I ask, but I haven't been lucky this time and it hasn't installed.
Could you run through what I should be clicking?
A.Vines, by email
When downloading software
from the Internet it is usually best to click the Save option. This instructs
your PC to download the entire file and save it to your hard disk drive. If
you’re not sure of it’s provenance it can be quarantined and checked for
viruses. You can then install the program in exactly the same way as
if it were on a CD.
When you click Run, you
are allowing the program to begin the installation process straight away,
as it is being downloaded. There are a number of problems with this method.
First, if the download contains a virus or malware there may be no way of
stopping it from being installed, and you probably won’t even know it has
happened. Second, if you have a slow Internet connection or the program is very
large the installation may proceed in fits and starts as the flow of
data cannot keep up with the installation process and this increases the
likelihood of something going wrong. Third, if the download is interrupted the
installation will fail and it may be difficult or impossible to get it to
resume, depending how far along it is and clearing up the mess could take a
while.
Rejuvenating Ribbons
This is probably not in your area of expertise but I cannot find a
supplier/manufacturer of the Amstrad Multistrike Ribbon Cassette tapes for
PCW9512. I have tried everything from
following up Google links to contacting Amstrad repairers from the past, all of
which have stopped having anything to do with Amstrad.
I just wonder if you have any ideas?
Ann Spencer, by email
They’ve been out of
production for some time but if anyone knows of a source I’ll happily pass it
on. For what it is worth many, many years ago, long before word processors
and printers, typewriters had fabric ribbons and when the type became faint,
and you didn’t have a replacement ribbon to hand, you could get a few more
days/weeks use out of one by dabbing the spooled ribbon with a few drops of
refill ink meant for rubber stamp pads, though I’m not sure you can even get
that anymore…
Fonts of Wisdom
Using my Microsoft Office 2000 I do not have the Font "
Broadway" and need this to produce some documents in this font for our
Village Hall Posters. I tried downloading it from a free website into the
documents folder on my C: drive. However I don't know where to go to get it
into my permanent list of Fonts to be able to use it all the time on these special
documents (normally done in Microsoft Word)
Peter Phillips, by email
If the font file has a ‘.zip’ extension that means it has been
compressed, so the first thing you have to do is unzip it by double clicking on
the file icon, select Extract all files and click OK. Now you have to Install
the font so go to Start > Control Panel > Fonts then go to File >
Install New Font. Use the Browse button to locate your recently downloaded or
newly extracted font file, highlight it and click OK, and that’s all there is
to it. After a reboot it will show up in all applications that have a font
selection option.
Forwarding Photos
For some time now my XP Home PC fails to forward pictures
contained in the emails I have received; I am sure it did so about a year ago.
In the forwarded message the picture is replaced by an outline with a red X in
the top left corner. Any advice on what has gone wrong?
James Mason, by email
You should be able fix this by going to Tools > Options and on
the Send tab, under Mail Sending Format, make sure HTML is selected, then click
the HTML Settings button. A new box appears, check the item ‘Send Pictures with
messages’; keep clicking OK to exit the boxes. This is a global setting and
will apply to all emails, if you only want to do it for a single message, in
the Forward or Reply message window go to the Format menu and click the last
item on the list ‘ Send Pictures with Message’.
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© R. Maybury 2009 0704
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